Case management for a professional services team
A concept example showing how a shared inbox, a spreadsheet and a folder structure can become a single system with owners, states and history.
Concept example
Custom platform
Booking and resource platform
A concept example of scheduling people, rooms and equipment under rules that a generic calendar cannot express.
Concept example
This is an illustration of an approach, not a delivered client project.
Technology
- PHP 8
- MySQL
- Calendar model
- Automated notifications
The challenge
Bookings depend on combinations: a session needs a qualified instructor, a room of a certain size and a set of equipment, and none of them can be double-booked. A shared calendar cannot express the dependency, so a coordinator checks it manually.
The solution
A booking model where a bookable event is a combination of resources with availability rules, qualifications and buffer times. Conflicts are prevented at the point of booking rather than discovered later, and confirmations and reminders are generated automatically.
Outcome
A concept example. The intent is to move the rules out of a coordinator’s head and into the system, so that the coordinator handles exceptions instead of the routine.
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Assessment platform for an education provider
A concept example of structured evaluation with defined criteria, multiple reviewers and results that can be compared over time.
Concept example